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The Beatles Story, Britannia Vaults, Albert Dock, Liverpool L3 4AD, United Kingdom

The Beatles Story The Beatles Story, Britannia Vaults, Albert Dock, Liverpool L3 4AD, United Kingdom

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Be transported on an incredible immersive journey as we tell the story of how four young lads from Liverpool were propelled to the dizzy heights of fame and fortune from their humble childhood beginnings.

Replicas of the Casbah, Mathew Street and The Cavern authentically capture the early 60s, allowing you to personally experience the very places that helped make The Beatles the greatest band in the world.

Hear the story unfold through our complimentary ‘Living History’ audio guides, which are available in ten different languages. With special exhibitions, memorabilia and exclusive photographs, there's all this and much more at this award-winning attraction.

ACCESSIBILTY

We endeavour to ensure access into The Beatles Story is uncomplicated for all visitors regardless of any disability and we are committed to continually improving access for all visitors.

We endeavour to ensure access into The Beatles Story is uncomplicated and pleasing for all visitors regardless of any disabilities and we are committed to continually improving access to our attraction.

We aim to ensure that our service is appropriate to the needs of all visitors and to offer our visitors an enlightening and atmospheric experience.

To achieve this mission The Beatles Story has an on-going access plan that is regularly updated. We provide ongoing training for our team members as well as having the following measures in place: -

Parking – Albert Dock has a number of car parks on site and has in total eight accessible car parking bays, with three available in car park A, near to the estate’s main entrance and five in car park B opposite The Beatles Story and Premier Inn hotel.

Wheelchairs – The exhibition is fully wheelchair accessible. Due to fire evacuation procedures, we can only admit three wheelchairs on site at any one time. We have a standard wheelchair available which can either be booked in advance by telephoning +44 (0) 151 709 1963 or borrowed on the day by asking a member of staff at the main entrance (subject to availability).

Lifts – We have two accessible lifts: One situated at our main entrance (accompanied with audio announcements) and one located in our Fab4 Store going down to the Fab4 Cafe.

Toilets – Wheelchair-accessible toilets are available within the exhibition and also in the Fab4 Cafe area. Please see a member of staff for assistance.

Induction Loops – Induction loops are available to use with our audio guides. Please see a member of staff when picking up your audio guide.

Large Print Gallery Books – We have large print transcripts available in all 10 languages offered on our audio guide, which are available at our Admissions desk. Please ask a member of staff for more details.

Guide Dogs – Guide dogs are welcome.

Sign Language – Should you require sign language assistance, please contact us and we will check staff availability to ensure that help is on hand during your day of visit.

Fab4 Cafe – The Fab4 Cafe is located on basement level and is accessible via the exhibition and our Fab4 Store. The Fab4 Cafe is partially self-served – however, assistance is available if required. To book a table in the Fab4 Cafe, please call the Cafe Manager on +44 (0) 151 709 1963 (ext. 233) in advance of your visit. 

Latest Reviews

  • Chadwick Rittenhouse 06 Mar 2018
    4.0
    Parking: 4.0
    Accessibility: 4.0
    Toilets: 4.0
    Staff: 5.0

    Went to visit for the Beatles story. A lot of info on the Beatles, a lot of memorabilia. I’m disabled but at the entry there is a lift that takes you to ground level. Lifts available for disabled people and quick exit routes for wheelchair users. Disabled facilities are very good and the staff go the extra mile to help. Seating is always to be found, plus a good sized cafe at the end. The gift shop was well stocked with plenty of choice. Audio guide if you require it, and you can take photos. Concession for disabled. Great visit for me. Recommended for disabled visitors also.

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