Balmoral Castle Balmoral Castle, Balmoral Estates, Ballater AB35 5TB, UK

Winter Guided tours of the grounds, gardens and exhibitions at Balmoral are available on specific days from Wednesday 25th October. For full details and dates please see our web site: www.balmoralcastle.com

Balmoral Castle has been the Scottish home of the Royal Family since it was purchased for Queen Victoria by Prince Albert in 1852, having been first leased in 1848.   The Castle is an example of Scots Baronial architecture and is classified by Historic Scotland as a category A listed building.

Please note this is a walking tour. We want you to get the most from your visit so please read the following:

• The tours are walking tours and just over 400 meters of walking is involved; mostly flat with the odd slight gradient. The surface is mostly tarmac and all entrances to exhibitions are ramped.
• 60% of the tour is outside and 40% inside. Please ensure that you bring suitable outdoor clothing, dress warmly and have suitable footwear for walking outdoors on uneven surfaces.
• We have Battricars and also wheelchairs which are available for customers to borrow at no extra charge. If you would like to borrow one of these please let the person at the gift shop know when you purchase your tickets.
• If you have any other questions relating to access on our tours please contact us at info@balmoralcastle.com and we will do our utmost to accommodate your needs.

Museum

• Exhibits can be audio described.
• Tactile signage for exhibits is not available.
• Braille signage for exhibits is not available.
• Touch tours are not available.
• Video tours are available.
• There is a hearing assistance system.
• The hearing system is a portable loop.
• Staff are trained to use the the hearing system.
• A deposit is required for the hearing system.
• Concessions are available.
• There is a wheelchair to borrow.
• To borrow the wheelchair, contact a member of staff.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.
• The toilet is not for the sole use of disabled people.
• There is pictorial signage on or near the toilet door.
• The accessible toilet is 9m (9yd 2ft) from the shop entrance.
• The accessible toilet is located through to the rear of the shop/cafe building.
• There is level access to the accessible toilet.