The View from The Shard The View from The Shard, 32 London Bridge St, London SE1 9SG, UK

Welcome to The View from The Shard, the premium visitor attraction located at the top of Western Europe’s tallest building, The Shard. Designed by Master Architect Renzo Piano, The Shard has redefined London’s skyline and quickly established its place as a dynamic symbol of London. At a height of up to 800ft or 244m, and at almost twice the height of any other vantage point in London, visitors will experience unrivalled 360 degree views over the city for up to 40 miles on a clear day.

DISABLED ACCESS

TICKET

We offer a concessionary rate for guests with disabilities and complimentary tickets for carers. All of our staff receive regular training that includes disability awareness and are on hand throughout The View from The Shard should you require any assistance.

GETTING HERE

For full details and maps of how to reach us please visit Transport & Directions. Alternatively, you can plan your journey using TfL's journey planner to plan your visit.

CAR PARKING

There are no parking or drop off facilities at The Shard, however there are a number of privately owned car parks in the local area. 

ARRIVAL

There are 15 steps leading from the entrance on Joiner Street to the booking hall with handrails on both sides. There is a small lift to the left of these stairs. Entry to the booking hall is through a revolving door or through an automatic door to the right which is 900mm/35.5ins wide.

The booking hall is located on Level 1 of The Shard with step free level access all the way to Level 72. The floor surface is tile, the area is evenly lit with overhead lighting, there is a hearing loop system installed at each desk, and a pen and pad of paper is available at each counter.

Visitor toilets are located on Level 1 and Level 68.

VIEWING GALLERIES

On Level 69 our interactive Tell:Scopes screens can be adjusted for wheelchair users.

Some areas have background sounds and music playing, and the floor surface is wood in most places. Lighting in The View from The Shard is generally bright and evenly lit with overhead halogen lighting; however, some areas are more dimly lit to enhance presentation. Foldable chairs are available on request should you require a seat during your visit. Please ask a Guest Ambassador.

ADDITIONAL INFORMATION

What facilities do you provide for people with disabilities?

We have a set of evacuation procedures – should you require assistance, someone will help you with evacuation either out of the building or to a safe refuge area.

We offer a step-free experience with accessible lifts throughout the attraction. Lifts take you from our street level to our first floor where ticketing and security procedures take place. Accessible lifts then take you to our Level 68. At Level 68 you are able to take a lift to the viewing platform on Level 69 and the open air Skydeck on Level 72.

The viewing platforms do not have fixed seating but should you require a chair we do supply them on request.  In addition we have wheelchairs we loan out to guests to ensure their visit is as comfortable as possible.  

All of our staff receive regular training that includes disability awareness. Should you require someone will assist you with evacuation either out of the building or to a refuge they will assist you.

Do you allow Guide Dogs to The View from The Shard?

Pets or animals of any nature are expressly prohibited in The View except for guide dogs and hearing dogs. A water bowl is available at the booking hall for assistance dogs. Please ask a Guest Ambassador on arrival should your dog require water during your visit.