Whether you're en route to France or planning to explore one of England's most historic coastal towns, the Premier Inn Hotel Folkestone Channel Tunnel makes the perfect countryside base for your business or leisure break. Check out the art and literary scene in the Creative Quarter - the home of a thriving festival. Watch military vehicles drive by at the War and Peace Revival held at the Racecourse. Or enjoy a big name show at Leas Cliff Hall. Then when it's time to recharge, try out our tasty restaurant, spacious rooms and extra-comfy beds.
Directions:
From M20(J13), at 1st roundabout turn right, 2nd roundabout turn right onto Folkestone A20. At traffic lights turn right, the hotel is on the right. Next to the Brickfield Table Table.
Sat Nav Directions:
When programming your Sat Nav device, use the following postcode: CT19 4AP
Hotel Parking:
Free on-site parking is available at this hotel.
Bedrooms
All of our hotels have bedrooms designed for use by disabled persons. However, the dimensions and nature of the facilities available in these rooms may differ between hotels depending on factors such as the age, design and layout of the building.
The accessible bedrooms are mostly located close to Reception or a lift lobby. However, due to the design and layout of some buildings, this is not always the case.
All of our accessible bedrooms have en-suite bathrooms (see ‘Bathrooms’ section below for details of these).
The bedrooms are designed to allow wheelchair users adequate space to travel around the room and manoeuvre their wheelchair.
A clear space to allow transfer from a wheelchair to the bed is provided on one side of the bed. In some older hotels, which have smaller rooms, it has been necessary for us to replace the kingsize beds in the accessible bedrooms with standard double beds in order to create a suitable transfer space.
In newer hotels, and in existing hotels where space permits, we have provided 6ft ‘zip & link’ beds. These allow the room to be set up as either a double or twin room, thereby providing maximum flexibility for our guests.
The beds provided in our accessible bedrooms should be 480mm in height. This is in accordance with the standards recommended in British Standard 8300:2009 ‘Design of buildings and their approaches to meet the needs of disabled people – Code of Practice’. This height is recommended as it corresponds to the seat height of the majority of wheelchairs and, therefore, facilitates transfer between the wheelchair and the bed.
However, we appreciate that some guests may prefer a higher bed and, if given sufficient advance notice of this at the time of booking, we can arrange to have the bed raised.
Unfortunately, Premier Inn cannot provide mobile hoists. However, should a guest wish to bring their own mobile hoist we can arrange to have the bed raised to accommodate its use, if given sufficient advance notice of this at the time of booking.
All bedrooms are provided with a desk and chair. Where space permits a tub chair and small table are also provided. If during your stay you would like the bedroom furniture rearranged, or an item of furniture removed or provided, please contact Reception and we will do our utmost to assist.
Open-fronted, accessible storage facilities are provided in all bedrooms.
The flooring in bedrooms is short pile carpet.
Televisions with a remote control are provided in all bedrooms. These televisions have the facility to display subtitles.
The entrance doors to accessible bedrooms are fitted with wide angle door viewers (spy holes) at both seated and standing levels.
All accessible bedrooms are provided with emergency assistance alarms.
Fire evacuation procedures are displayed on the back of the bedroom door. Guests are reminded to inform Reception if they would require any assistance in the event of a fire evacuation.
Vibrating pillow pads are available in our UK and Ireland hotels to alert guests who are deaf or hearing impaired in the event of a fire. Additional strobe lights in the pillow pads are available in our UK hotels.
In accordance with Premier Inn policy, all of our hotel bedrooms are No Smoking.
Bathrooms
All of our accessible bedrooms have en-suite bathrooms, with wide entry doors for ease of access.
The dimensions of these bathrooms provide adequate turning space for a standard wheelchair.
The toilet in the bathroom is provided with grab rails.
The majority of our bathrooms are fitted with shallow baths, with the bath rim at the same height as the majority of wheelchair seats (480mm), and grab rails around the bath. These aid transfer from a wheelchair to the bath.
Wet room facilities are also available in some of the accessible bedrooms in our newer, and recently refurbished, hotels. These wet rooms have a level access shower rather than a shallow bath. If the use of a wet room is particularly important to you, we strongly recommend that you check availability with the hotel at the time of booking. For details of Premier Inn’s future plans regarding the provision of wet rooms please see the ‘Future Plans’ section below.
All accessible bathrooms are fitted with accessible sinks, with lever taps.
Soap is provided in soap dispensers.
All accessible bathrooms are provided with an emergency assistance pull cord.
Bathroom floors are of a non-slip material.
Bath mats are available from Reception upon request.
Additional information
Assistance dogs are welcome at all Premier Inn hotels and Whitbread Group PLC restaurants.
All Premier Inn Team Members receive disability awareness training.
In some of our hotels, where there are accessible bedrooms above the ground floor, the fire evacuation procedure may involve wheelchair users being directed to a safe refuge in the first instance. Evacuation chairs are available in these hotels to assist in the evacuation of guests should this become necessary.
Unfortunately, Premier Inn cannot offer personal care. Where personal care is required we recommended that guests contact their own local social services who may be able to advise them of approved care services local to the hotel.
Should you require assistance during your stay please contact Reception and our Team Members will be happy to do all that they can to assist.
Latest Reviews
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Bud Lovelace
13 Apr 2018
4.5
Parking: 4.0
Accessibility: 5.0
Toilets: 5.0
Staff: 5.0
Read All ReviewsFirst of all i would like to advised that the Parking spaces outside reception should be marked for Disabled. Got a disabled room as my partner is in a wheelchair. All the staff were extremely kind polite & helpful, even making sure I was given a disabled room near to reception. Comfortable room and the bathroom with disabled facilities. Everybody that moans about customer service should stop here it’s a breath of fresh air, nothing was a problem we would definitely stay again!