The Van Gogh Museum is an art museum dedicated to the works of Vincent van Gogh and his contemporaries in Amsterdam in the Netherlands.
The Van Gogh Museum offers excellent accessibility for visitors using a wheelchair or walking aid. Disabled visitors are offered priority entrance to minimise queueing time and can use the lift located at the entrance to the museum.
A disabled parking space is located in front of the museum at the Paulus Potterstraat, in addition to a dedicated drop-off/pick-up space for disabled visitors.
Visiting with a companion?
Are you unable to independently navigate through the museum? If you are visiting the museum with a companion, he/she will not be required to pay the entrance fee. The companion’s ticket includes a multimedia guide. Unfortunately, the companion's ticket is not available online. Please contact one of the hosts outside the museum once you’ve arrived. The host can help you further.
Disabled facilities
Disabled toilets are located on the ground floor of the museum. The museum lifts are suitable for wheelchairs weighing up to a maximum of 500kg. Several loan wheelchairs are available at the cloakroom, please reserve in advance by emailing your request to bezoekersservice@vangoghmuseum.nl. The museum also has foldable seats for visitors who are unable to stand for lengthy periods
Guide dogs
The museum welcomes guide dogs fitted with a suitable harness.
Loop system in the auditorium
A loop system has been installed in the museum auditorium, where visitors can watch a film charting the life of Vincent van Gogh.
Gallery Texts
The most important gallery texts are gathered in a PDF file. Gallery texts describe the works of art form the permanent collection, identical to the texts you can read on the signs in the museum. Due to changes in the presentation of the collection, the file may differ slightly from the situation in the museum.
For visually impaired visitors, the museum has also collated the informative texts accompanying the exhibits into a booklet printed using a large font. The booklet is available for loan from the information desk.
Do you have any question or remark about this document? We would love to hear your thoughts. Please get in touch via toegankelijk@vangoghmuseum.nl
Sign language guided tours
The Van Gogh Museum offers guided tours in (international) sign language. Reserve a private guided tour for a group of up to 12 visitors at your chosen time. A sign language guided tour costs €70, excluding the price of admission to the museum (€17 per visitor).
Latest Reviews
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Allison Tishler
16 Feb 2018
4.0
Parking: 4.0
Accessibility: 5.0
Toilets: 3.0
Staff: 5.0
Read All ReviewsWe rented a wheelchair free of charge. Brilliant place, fantastic facilities, lovely shops. There is a Cloakroom downstairs to leave coats bags free of charge. There’s a Cafe not a restaurant. The museum is well laid out and easy to navigate, including people in wheelchairs and those using walking sticks. The Museum is spread over 3 floors but has access for wheelchairs in the form of a lift. Very impressed with how accessible the museum is. Staff was welcoming and helpful.