Disneyland Paris, originally Euro Disney Resort, is an entertainment resort in Marne-la-Vallée, a new town located 32 km east of the centre of Paris, and is the most visited theme park in all of Europe.
Guests with Disabilities
Special services make Disneyland® Paris a great place to visit for Guests with visual, mobility and hearing disabilities. Here, you'll find information on wheelchair hire, transport, special access to attractions and shows and more.
Disneyland® Paris offers a variety of services to help visually impaired Guests enjoy every magical moment of their stay
Services in Disney Parks
Upon arrival at Disney Parks, to board our attractions, proceed to Donald Desk, City Hall or Studio Services with your companion(s)—one of whom should be an able-bodied adult at least 18 years of age.
A reception Cast Member (Disneyland® Paris employee) will give you information about accessibility to attractions and, if necessary, an Access Card.
To receive a Priority Card, you must present your disability card or a medical certificate (For futher details, please take a look at the Disney Parks® Accessibility Maps).
In some attractions, you will experience exactly the same sensations as other visitors. In others, you will need your companion to describe the surroundings.
Please see the section 'Important Recommendations and Restrictions', accompanying the description of every attraction.
A paper guide written in large letters (in French and English) is available at City Hall and Studio Services.
If you are staying with your assistance or guide-dog, please go to the Assistance Animals section.
Take a look at the Disney Parks® Accessibility Maps for further details.
Visitors with Reduced Mobility
Upon arrival at Disney Parks, to board our attractions, proceed to Donald Desk, City Hall or Studio Services with your companion(s)-one of whom should be an able-bodied adult at least 18 years of age.
To receive a Priority Card, you must present your disability card or a medical certificate (For futher details, please take a look at the Disney Parks® Accessibility Maps).
If you are staying with your assistance or guide-dog, please go to the Assistance Animals section.
Take a look at the Disney Parks® Accessibility Maps for further details.
Visitors with Hearing Impairment
Upon arrival at Disney Parks, proceed to Donald Desk, City Hall or Studio Services with your companion(s)-one of whom should be an able-bodied adult at least 18 years of age.
To receive a Priority Card, you must present your disability card or a medical certificate (For futher details, please take a look at the Disney Parks® Accessibility Maps).
Induction Loops
The Disney Parks information points, as well as some Walt Disney Studios® Park attractions, are equipped with induction loops. The attractions are: CinéMagique , Animagique® , Disney Junior Live on Stage !, Stitch Live! and The Twilight Zone Tower of Terror™.
A Cast Member will show you where they are located on the attraction. In all other attractions, the sound content is not essential to your enjoyment. Some thrill attractions may cause dizziness, vertigo or loss of balance.
Take a look at the Disney Parks® Accessibility Maps for further details.
Latest Reviews
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Amee Delmonte
16 Feb 2018
4.0
Parking: 3.0
Accessibility: 4.0
Toilets: 3.0
Staff: 4.0
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Michael Holden
16 Feb 2018
4.0
Parking: 4.0
Accessibility: 4.0
Toilets: 4.0
Staff: 4.0
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Read All ReviewsGenerally it is wheelchair friendly. Toilets are always busy as it was over crowded, sometimes waiting time was 20mins. If you have a disabled card it is good as I use a wheelchair. For some rides you make an appointment to come back, when using the card. The staff was helpful. I cannot praise the park and staff enough for their treatment of disabled people.
Carpark – Very large, tiny area for Blue Badge parking, but enough room, unless you have difficulty walking. There is a covered walkway, which does have a rolling walkway to assist. There are toilets in the carpark, which are ok. There is a long, shallow incline to the parks at one section of this area.
Disney Village – Full of stores and restaurants all of which I found very easy to get around. The restaurants get very busy, but I can only say this for wheelchair users – we do not have to queue in France. All wheelchair users are allowed to go and skip the line and wheel straight to the front.
The Magic Kingdom or Hollywood Studios – The park is level access and there are special gateways for wheelchair users. Here you must present your documentation at guest services to be able to receive the disability status of the Disney Parks. Most of the places were accessible and there are separate lines for the rides. Some of which may be entered whilst seated in the wheelchair and other mean transferring to a ride seat. Again, in the lines at the restaurants, there are dedicated lanes for those with access needs. Just look out for them and you will be taken in line first.