Museum of European and Mediterranean Civilisations Museum of European and Mediterranean Civilisations, 7 Promenade Robert Laffont, 13002 Marseille, France

In a situation of handicapIn a situation of handicap

Aware of the need to surround ourselves with disability experts to think and build a global accessibility policy, the Mucem formed, from the beginning of the project, a committee that brings together Marseille associations representing disability. Together, they reflected on the physical, sensory and cognitive accessibility of the museum.

In July 2014, the Mucem obtained the Tourism and Handicap label.

Visual impairment

The presence of a companion is highly recommended. Visually impaired people can borrow loupes free of charge at the locker room. Assistance guide dogs and walking sticks are accepted in the museum.

The tactile routes of the Mediterranean Gallery

The Mediterranean Gallery is the semi-permanent exhibition space located on the ground floor of the Mucem J4 building (main building). As of November 29, 2017, this space offers two different exhibitions: "Ruralities" and "Connectivités". A tactile path is proposed in each of the two exhibitions. Designed to meet the needs of visually impaired and blind visitors, these courses are integrated into the exhibition and accessible to all visitors. Each tactile object is accompanied by large-print and Braille text.

The sensory itinerary of the exhibition "Ruralities" presents an introduction station and tactile interpretations of five major themes of the exhibition.

Given the nature of the elements presented in the exhibition "Connectivités", the tactile path is exclusively installed in the historical part of the exhibition. It offers an introductory station and six stations dedicated to major Mediterranean cities of the 16th and 17th centuries.

These courses can be discovered during a guided tour or every day using the audioguide.

Physical disability

To access Mucem, it is advisable to take the entrance of building J4.

The Indigo Vieux-Port fort Saint-Jean car park has reserved spaces. 
An elevator provides access to the Esplanade J4 to join the Mucem. 
The drop-off is possible on the Esplanade du J4 by informing the reservations department at 04 84 35 13 13 and by mail to reservation@mucem.org

The reception points, all the exhibition spaces of the museum as well as the auditorium are accessible to people using wheelchairs. 
Warning: some access to Fort Saint-Jean and some areas of the migration garden are not very accessible.

Visitors with disabilities have priority access for them and a guide on presentation of their mobility card inclusion at the box office or directly at the entrance of an exhibition.