Information for guests with disabilities
LEGOLAND Japan provides various services for our guests with disabilities, so that they can enjoy our park in the same way as other guests. Should you have any concerns or enquiries, please feel free to come to Guest Services or contact any of our staff nearby.
A persons who escorts a guest with disabilities is entitled to visit our park
In case a guest with an ID Booklet for Disabled People issued by the Japanese authorities (ID Booklet for physically disabled/intellectually challenged persons and Health and Welfare Booklet for mentally disabled persons) has already purchased a ticket and visits our park with a person who escorts him/her, the entrance fee for the escorting person would be waived. Please present the ID Booklet for Disabled Persons at the ticket booth at the park entrance.
Note: This can only be processed at the ticket booth at the park entrance. Please note that advance arrangements through the LEGOLAND® Japan website or at Seven-Eleven are not available.
Assisted Access Pass
Guests who may have difficulty queuing for attractions for an extended period of time are entitled to utilize the "Assisted Access Pass." With this pass, instead of waiting in a long queue, you can wait in other areas. Please note that the pass is designed to reserve your attraction ride time instead of offering priority access. When you reserve one attraction, you will not be able to utilize this scheme at other attractions.
Wheelchair Rental
We rent wheelchairs. You may also use your own wheelchair in the park.
Rental fee: JPY500
Available at:The Corner Shop
Restriction: Only one-size of wheelchair is available, applicable to guests who weigh 100kg or less.
Notes: Details of services and fees are subject to change without notice. Please note that the number of wheelchairs is limited.
Guests using wheelchairs
Attractions which are available to guests using wheelchairs
Attractions that require moving onto rides
Latest Reviews
Guest who have problem in waiting in queues like me as I am disabled, there is excellent facility “Assisted Access Pass” through which you can reserve your attraction ride time. There are wheelchairs available for rental but they have only 1 size available. Staff was friendly