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accommodation

Alton Towers Hotel Alton Towers Hotel, Farley Rd, Alton, Stoke-on-Trent ST10 4DU, UK

5.0
5.0
5.0
5.0
5.0
5.0
5.0
Cost:

Parking

  • The venue does have its own car park.

Location

  • The venue is situated outside the centre of the village.
  • This venue is situated in Alton.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Uttoxeter.

Reception

  • The reception desk is 7m (22ft 12in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use system.

Room

  • There are 175 rooms in total.
  • There are 61 standard ground floor rooms.
  • There are 105 standard rooms on other floors.
  • There are accessible ensuite facilities.
  • There is / are 9 room(s) which has / have accessible ensuite facilities.
  • There is / are 6 adjoining room(s) available for carers.
  • The room number or room name viewed was 260.
  • The width of the door is 78cm (2ft 7in).
  • The height of the bed is 65cm (2ft 2in).
  • The measurement between the bed base and floor is 5cm (0ft 2in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • It is a push button style alarm.
  • An adjoining room is not available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.

Accessible Ensuite

  • The width of the door to the ensuite is 87cm (2ft 10in) (2ft 10in).
  • The door opens outwards.
  • The door is light.
  • The door is locked by a twist lock.
  • The dimensions of the accessible ensuite are 175cm x 195cm (5ft 9in x 6ft 5in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 85cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • Wall mounted grab rails are available.
  • As you face the toilet, the wall mounted grab rails are on the right.
  • The toilet seat is 42cm (1ft 5in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 71cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is not a functional emergency alarm in the ensuite.
  • It is out of reach(higher than 10cm (0ft 4in) from floor).
  • Disposal facilities are available.
  • There are mirrors.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 8m (26ft 3in) from the lift.
  • The accessible toilet is located on the first floor.
  • There is level access to the accessible toilet.
  • This is by lift.

Latest Reviews

  • Agnes Cameron 16 Feb 2018
    5.0
    Parking: 5.0
    Accessibility: 5.0
    Toilets: 5.0
    Staff: 5.0

    Start with the parking there is plenty of parking space for Disabled user. The hotel has disabled ensuite with accessible toilets which makes easy for the wheelchair user. The bathroom was specially equipped for disabled user. Also I got help help during the dinner time in the restaurant as the staff was very helpful. I would recommend to make some maintenance in the bathroom as there was sink smell coming. Overall good experience as a wheelchair user. Will recommend to all to go with this hotel.

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