Accessibility

Visitor Information:

• The museum entry points allow visitors to be dropped off directly at the main gate, from where visitors with limited mobility may request a golf cart ride or a wheelchair.
• The golf cart takes you to the three important courtyards housing most of the important galleries.
• The surfaces leading to the major attractions in the City Palace are ramped and surfaced for wheelchair movement.
• We have a comprehensive guide book for the visually impaired, and are perhaps the first private trust in India to do so. This book is in open Braille script, large script font and has tactile images. We also offer a copy of the bound Braille script at cost, which can be purchased at the Museum Shop as well as the ticket counters.
• As gesture of courtesy, the Museum offers a free audio guide to visually impaired visitors.
• The Sculpture Lumiere show that is part of the Museum at Night experience allows visitors with a hearing impairment to experience the glorious history and magnificence of Jaipur, this complex and its rulers through visuals, sound, and text.
• A wheelchair-accessible toilet is will shortly be available in the Mubarak Mahal courtyard.
• Some galleries have a few displays which all visitors can touch. This is a new initiative for us, and we hope to expand this to include all our galleries over the next few years.
• Museum orientation brochures carry a plan of the City Palace complex. This plan is also designed to cater to the needs of visitors with a partial visual impairment.
• The orientation and information signage around the complex is bi-lingual and includes Braille and tactile panels.
• The website aims for international standards of accessibility.
• The Royal Grandeur tour is partially wheelchair-accessible. Please ask at the ticket counter when booking tickets, or let us know before you arrive.
• We run a series of free gallery talks by various experts, specialists and volunteers to interpret the collections in new ways. Please join our mailing list or follow us on Facebook to find out when the next talk is.
• We have specially designed packs to engage younger visitors with an interactive learning experience. These can be bought at the ticket counter for use before a visit, or at the Museum Shop, and are free for the children of our staff in order to encourage outreach within the organization.

Facilities

Udai Pol:

• Ticket counter
• Reception for Audio Guides
• Paid parking at Jaleb Chowk
• Golf cart
• Entry to Baradari Restaurant
• Drinking water (after Museum entry)
• Washrooms (after Museum entry)
• Cloakroom (in progress)
• First aid (after Museum entry)

Virendra Pol:

• Ticket counter
• Reception for Audio Guides
• Drinking water (adjacent to the Ticket counter)
• There is NO parking available at this gate, but it is easier to visit us from the Jantar Mantar from this entry
• Golf cart
• Cloakroom (in progress)
• Washroom (after Museum entry, including wheelchair-accessible washroom)
• First aid (after Museum entry)

Audio Guide

Currently offer audio guide services in four languages: English, Hindi, French and German. The service is available for purchase at the ticket counters, right next to the ticket windows. Please ask any of our staff at the counters for assistance.

Audio guides are currently priced at Rs. 100/- per guide. We are in the process of upgrading our guides, so please check back here for an update.

Offer one free audio guide per ticket for wheelchair users and the visually impaired.

Notes:
1. Above 15 persons, the group may be divided into smaller groups not exceeding 15 persons.
2. Persons without the tourist guiding license issued by the Maharaja Sawai Man Singh II Museum Trust are not permitted to guide within the premises.