Introduction / Description
An icon of downtown Chicago for over 145 years, the Palmer House sits at the heart of the theater district. We're two blocks from the Art Institute of Chicago, located in Millennium Park, and we're surrounded by playhouses, shops, and restaurants. Take some time to relax at our spa, and enjoy our afternoon tea service and fitness center.
Set in the theater and financial district, this plush, venerable hotel with an opulent frescoed lobby is a 3-minute walk from the Art Institute of Chicago and 10 minutes on foot from Willis Tower.
The modern rooms have upscale decor, flat-screen TVs and Wi-Fi (fee). Upgraded quarters provide free Wi-Fi, and access to a private lounge offering complimentary breakfast and evening appetizers. Suites add separate living areas and wet bars.
There's a rustic restaurant and a Chicago-inspired burger bar, along with an elegant lobby bar. Other amenities include a spa, an indoor pool and a sauna, plus a fitness center and 7 ornate ballrooms.
Arrival & Car Parking
Public parking is possible at a location nearby (reservation is not needed) and costs US$52 per day.
- Accessible parking
- Electric vehicle charging station
- Parking garage
Entrance & Reception
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
- Step Free Entrance
- Wide Doorway Entrance
- Relatively Flat Entrance
- Accessible Restroom in Hotel Lobby
- Pool Area Accessible (Step Free)
Accessible Rooms & Bathrooms / Accessibility
A flat-screen HDTV, desk and arm chair are offered in every modern guest room at Palmer House Hilton. 24-hour housekeeping and room service are available.
Guests can relax at the indoor pool and hot tub, work out at the on-site fitness centre or visit the on-site beauty salon.
Lockwood Restaurant features a rooftop garden and offers American cuisine for breakfast, lunch and dinner. Amidst the historic lobby, guests can enjoy a crafted cocktail at the Lobby Bar or visit the elegant Potter’s Bar and Lounge.
Available accessible features include:
- Accessible
- Accessible business center
- Accessible concierge desk
- Accessible exercise facility
- Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
- Accessible hotel restaurant
- Accessible parking
- Accessible public entrance
- Accessible registration desk
- Accessible route from the accessible public entrance to the accessible guestrooms
- Accessible route from the accessible public entrance to the registration area
- Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
- Accessible route from the hotel’s accessible public entrance to at least one restaurant
- Accessible route from the hotel’s accessible public entrance to the business center
- Accessible route from the hotel’s accessible public entrance to the exercise facilities
- Accessible route from the hotel’s accessible public entrance to the spa
- Accessible swimming pool
- Accessible transportation with advance notice
- Closed captioning on televisions or closed captioning decoders
- Public Areas/Facilities accessible for physically challenged
- Serv support animals welcome
- TTY for guest use
- Visual alarm for hearing impaired
- Visual alarms for hearing impaired in hallways
- Visual alarms for hearing impaired in public areas
The following features aren't available:
- Accessible parking spaces for cars in the self-parking facility
- Accessible route from the hotel’s accessible public entrance to the swimming pool
- Assistive listening devices for meetings upon request
- Valet only parking
