Accessibility Services
The Chicago Cubs (the "Cubs" or the "Club") want all fans to have an enjoyable experience while attending a game at historic Wrigley Field. The Club is committed to making Major League Baseball games at Wrigley Field accessible to all fans.
If you have additional questions or comments regarding accessibility, please contact our Accessibility Services team at accessibleservices@cubs.com. Accessible seating and parking for those with mobility disabilities can be purchased at the Wrigley Field Ticket Office by calling 800-THE-CUBS or by visiting Cubs.com/Ticketing.
Accessible Seating
Accessible seating areas include the Field Box behind home plate, the Upper Deck Box behind home plate, Terrace Reserved seating near home plate and the third base line, the Budweiser Bleachers in center field and Left and Right Field Porches. Guests with mobility disabilities, and up to three companions, are encouraged to make their purchase in advance. Tickets are subject to availability.
Accessible Parking
Parking for persons with a valid disability license plate or placard are available on a game-by-game basis in the Toyota Camry Lot located at 1126 W. Grace, Chicago, IL 60613. Spaces are subject to availability and should be reserved in advance through the Wrigley Field Ticket Office. Parking lots open three hours before first pitch. There is an eight-passenger golf cart shuttle to and from the Toyota Camry Lot, 2.5 blocks north of Wrigley Field, to the Left Field Gate located on Waveland Avenue. Please note the golf cart shuttle can only accommodate portable wheelchairs and foldable walkers.
Accessible Ticketing
Accessible seating and parking for those with mobility disabilities can be purchased at the Wrigley Field Ticket Office by calling 800-THE-CUBS; 773-388-8270 or by visiting Cubs.com/Ticketing. If you have tickets to an event or game that are not accessible and you require accessible seating, please contact the Wrigley Field Ticket Office as soon as possible for assistance.
Assistive Listening Devices
Assistive listening devices are available for use, free of charge, from the Fan Services Booth located on the main concourse behind home plate. A form of identification must be left in exchange for the device.
Captioning
Information broadcast over the Wrigley Field Public Address system is captioned and available on any handheld device. Point your browser to: caption.chcubs.com and enter event code "WrigleyField". In addition, handheld devices are available for use, free of charge, at the Fan Services Booth on the main concourse behind home plate. A form of identification must be left in exchange for the handheld device.
Upon request, select TVs in the ballpark can be changed from the in-house feed to the local broadcast to accommodate having the caption on the televisions.
Dietary Restrictions
Guest with dietary restrictions are welcome to bring food prepared at home into the ballpark in clear bags or containers. For any questions please reach out to Fan Services at 773-388-8270.
Elevators
Wrigley Field has four main elevators - one located on the concourse near the Left Field Gate, two located inside the Marquee Gate on the concourse to the left and one near the Budweiser Bleacher Gate for guests with a bleacher ticket. There are two single-story elevators providing access to the Left and Right Field Porches in the Budweiser Bleachers.
First Aid
The Advocate Health Care First Aid station is located behind home plate on the main concourse on the first-base side of the Marquee Gate. Signage identifies this area. A physician and registered nurse and emergency medical technicians are on hand for all games. Please contact the nearest Wrigley Field Ambassador should you require assistance. First Aid also includes a family restroom that may be used by individuals with accessibility needs or parents with children.
Noise Cancelling Headphones
A limited number of complimentary noise cancelling headphones are available for use from the Fan Services Booth located on the main concourse behind home plate. A form of identification must be left in exchange for the headphones.
Public Transportation
Public transportation is the recommended way to get to Wrigley Field. CTA Bus #152 (Addison) and CTA Bus #22 (Clark) both stop at the intersection of Clark and Addison streets. For more details, call the CTA Hotline at 773-836-7000 or visit www.transitchicago.com.
The CTA Red Line stops directly at the Wrigley Field Addison station. For more details, call the CTA Hotline at 773-836-7000 or visit www.transitchicago.com.
From the northern suburbs: Take either the Skokie Swift (Yellow line) at 5900 W. Dempster St., Skokie, or the Purple Line at 349 Linden, Wilmette, and transfer to the Red Line train toward 95th at Howard. Wrigley Field is at the Addison stop.
From O'Hare Airport: The CTA station at O'Hare is located below Terminal 2. Take the Blue Line train (toward Forest Park) to the Addison stop. Transfer to the eastbound CTA Bus 152 which will stop at Wrigley Field (Clark St.).
From Midway Airport: Take the CTA Orange Line toward The Loop (downtown) and transfer to the Red Line (Howard) train at Roosevelt. Wrigley Field is at the Addison stop.
Restrooms/Family Restrooms
All restrooms throughout the ballpark are ADA accessible. Family restrooms are located in the Advocate Health Care First Aid station on the main concourse on the first-base side of the Marquee Gate, on the main concourse across from Aisle 112, in the Upper Deck behind Aisle 420 and in the Upper Budweiser Bleachers in center field.
Sensory Kits
Complimentary sensory kits are available for children to ensure they have a comfortable and fun experience at Wrigley Field. A sensory kit may be requested at the Fan Services Booth on the main concourse behind home plate.
Service Animals
Although pets, including therapy or emotional support animals, are prohibited at Wrigley Field, we welcome service animals recognized by federal law. "Service Animals" are defined as dogs (or in some cases, miniature horses) that are individually trained to do work or perform tasks for people with disabilities. Please be prepared to identify your dog as a Service Animal and the task your animal has been trained to perform. In addition, please note for the safety of all guests, you may be asked to remove a Service Animal who is unruly/out of control or not housebroken. Wrigley Field is not required to provide care or food for a service animal, so please plan accordingly.
Wheelchair Services
For those individuals who require assistance from the gates to their seats, complimentary wheelchair services are available. Upon entering the ballpark, please ask a Wrigley Field associate for assistance. Guests utilizing the wheelchair assistance will receive a ticket from their attendant to arrange a postgame pick-up time. Wheelchair service is provided on a first-come, first-served basis and reservations are not accepted. Wheelchair assistance is only provided to and from the seating location and gate, and wheelchairs are not permitted to go off property. The Club does not provide any storage for personal belongings such as wheelchairs, walkers and scooters.
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