Bolton Wanderers have an excellent reputation for ensuring all supporters enjoy their visits to the Macron Stadium.
Your match day experience is important to the Club. Our aim is access and inclusion for all.
Disabilities are wide-ranging and not always visible; the emphasis on removing barriers to ensure accessibility to services and facilities has changed the focus to enable you, where possible to come to a match independently here at Bolton Wanderers.
All social, retail and hospitality facilities at the Macron Stadium are accessible.
Stewards can provide assistance helping you in and out of the stadium, purchasing refreshments, safe evacuation and escorting to and from the toilets and kiosks. Some people need a little more help and so an Assistant ticket can be provided on request free of charge.
Ticket prices are the same as standard prices for all supporters. Concessions apply for junior and senior tickets but not specifically for those with a disability.
It is helpful if you or your representative tell us any needs you have at the time of purchasing a ticket for home and away matches. This is to ensure you are as comfortable as possible and located appropriately.
While Bolton Wanderers pride themselves on having a large number of disability spaces available, it is always advised to purchase as early as possible in the weeks leading up to the game of your choice to avoid disappointment.
Tickets can also be purchased in person at Bolton Central or using the Ticket Office Hotline number 0844 871 2932, pressing option two then option one.
Tickets can be collected in store on the day of the game or posted out if bought in advance. A mini-com and a loop system are also situated within the store.
Disability tickets are available in both the North Stand Lower and the West Stand Lower tier.
Bolton Wanderers also offer the opportunity to watch the matches behind glass, out of the elements, in our Duke of Lancaster's Regiment Suite, situated on Level 2 of the stadium, in between the North and East stand.
Please note that those who act as Assistants must purchase a ticket when attending a match alone as the Assistant Ticket will not be valid.
Assistants under the age of 16 should notify the stewards at the point of entry, of their location in the ground, in case help is required eg during an emergency.
For more information, please contact Daniel Scott, the Club's Disabled Supporters' Liaison Officer, on dscott@bwfc.co.uk or phone 01204 673 673.
Latest Reviews
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Heather Wainwright
18 Feb 2018
3.0
Parking: 4.0
Accessibility: 3.0
Toilets: 1.0
Staff: 5.0
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Michael Holden
18 Feb 2018
3.0
Parking: 4.0
Accessibility: 3.0
Toilets: 2.0
Staff: 4.0
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Thomas Haslam
20 Apr 2019
3.5
Parking: 4.0
Accessibility: 3.0
Toilets: 3.0
Staff: 4.0
Read All ReviewsI’ve been to Bolton loads of times, the stewards are great and look after wheelchair users very well. The one and only toilet is hard to get in using a manual wheelchair, and it is not clean at all. I did not feel comfortable using it. It must not have been cleaned in a while. There was no toilet paper or hand towels. The wheelchair area is at the ground level so I enjoyed the game, seeing the player close up
We had a great day in the main. The wheelchair section is at pitch level, which is exciting but also limiting for the away end view. There is also no weather protection, so make sure you are well covered for rain. The stewards are very friendly and helpful. The toilets are ok, but could be cleaner. The parking is very good.
Parking here was very easy, with the car park right beside the stadium. Wheelchair access was via a lift and we were sold tickets to the health care lounge. This is an accessible lounge, with a good view in an enclosed area. This has good points and bad points. On a cold day it is better than being outside, however, you really miss the atmosphere. There are no toilets or concessions near the lounge either, which is not great as you have to go to another level. With only one elevator and a room full of people who have mobility needs, this is not a quick process in the half time period. We enjoyed the visit though, although the result of the match was no what we wanted.