Kensington Palace is a royal residence set in Kensington Gardens, in the Royal Borough of Kensington and Chelsea in London, England.
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Kensington.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Paddington.
Parking
- The venue does not have its own car park.
On Street Parking and Drop-off Details
- On street marked Blue Badge bays are available.
- On street Blue Badge parking is located adjacent to the Orangery.
Reception
- The reception desk is 5m (16ft 5in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- Lighting levels are low.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is not level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- Lighting levels are low.
Level Change (Inside Access)
- There are various level changes on the ground floor.
- These level changes are accessed via a moderate ramp and steps.
Other Floors
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are shallow.
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting level is bright.
Museum
- Exhibits can be audio described.
- There is a hearing assistance system.
- The hearing system is a fixed loop.
- Staff are trained to use the the hearing system.
- A deposit is not required for the hearing system.
- Concessions are available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, reception or by phone.
Accessible Toilet
- There is an/are accessible toilet(s) within this venue designated for public use.
- The toilet is for the sole use of disabled people.
- This accessible toilet is approximately 50m (54yd 2ft) from the main entrance.
- This accessible toilet is located adjacent to the Diana Exhibition.
Features and Dimensions
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The dimensions of the accessible toilet are 220cm x 160cm (7ft 3in x 5ft 3in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- The tap type is push.
- The emergency pull cord alarm is fully functional.
- There is a/are coat hook(s).
- The coat hook is within 120cm (3ft 11in) from floor level.
