Queen Elizabeth Olympic Park Queen Elizabeth Olympic Park, London E20 2ST, UK

Queen Elizabeth Olympic Park is free to visit every day of the week. It’s home to the London Stadium, the ArcelorMittal Orbit, the London Aquatics Centre, the Copper Box Arena, Lee Valley VeloPark and Lee Valley Hockey and Tennis Centre – as well as parklands, waterways, playgrounds and cafes. There’s always something new to explore – so come along and experience sports, events and iconic venues, or just relax and take in the views.

Accessibility

The venues themselves have been designed to offer high levels of accessibility with facilities provided across the Park including; accessible toilets, accessible changing facilities including baby changing facilities, induction loops and audio assistive systems. 

Park Mobility Service

We run a daily mobility service on the Park allowing visitors to hire a wheelchair, mobility scooter, have a sighted guide or take a ride on the Park Mobility buggy.

Location

• The venue is situated outside the centre of the area.
• This venue is situated in Stratford.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Stratford International and Stratford.
• The nearest underground station is Stratford International and Stratford.

Parking (Olympic Park Venues)

• There is designated Blue Badge parking located around the park at the different venues within the park.
• There is also a 200cm x 600cm designated on street parking bay next to the Timber Lodge Cafe.

Parking (Multi Storey Car Park - North Park)

• The venue does have its own car park.

Venue Car Park

• Parking is not free for all users.
• Parking is free for Blue Badge holders.
• The car park type is multi storey.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• The car park is located in the North area of the park.
• There is/are 10+ designated parking bay(s) within the car park.
• The dimensions of the designated parking bay(s) are 360cm x 500cm (11ft 10in x 16ft 5in).
• The route from the car park to the entrance is accessible to a wheelchair user unaided.
• The car park surface is tarmac.
• There is not a dropped kerb / non stepped access from the car park to the venue.
• The patron does not have to cross a road.
• The car park does not have a height restriction barrier.

Outside Access (Multi Storey Car Park Entrance)

• This information is for the entrance located at the side of the car park.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 180cm (5ft 11in) wide.

Level Change (Multi Storey Car Park Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on the left going up.

Lift (Multi Storey Car Park)

• There is a lift for public use.
• The lift is located at the side of the car park.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2-3.
• The lift is 10m (10yd 2ft) from the Multi Story Entrance.
• The clear door width is 100cm (3ft 3in).
• The dimensions of the lift are 140cm x 240cm (4ft 7in x 7ft 10in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

Outside Access - Olympic Park

• There are several access points located around the park.
• They have either level access or an easy slope.
• At the access point into the park from Hackney Wick, there is a lift which overcomes 15+ steps.

Outside Access (Information Centre - Ramped Entrance)

• This information is for the entrance located at the front of the Information Centre.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 200cm (6ft 7in) wide.

Level Change (Information Centre - Ramped Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on both sides.
• The ramp or slope does bypass the steps.

Reception (Information Centre)

• The desk is 2m (2yd 7in) from the Information Centre - Ramped Entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk does not have a lowered section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use system.

Park

• There are surface paths running throughout the park.
• There are some easy slopes along some of the paths.
• There are some moderate slopes over the bridges in the park.
• There are benches located every 50m throughout the park.
• There are designated spaces located along the longer benches.
• There is an outdoor stage which has a portable ramp available. Please contact a member of staff for assistance.
• There is the Tumbling Bay Playground which is located next to the Timber Lodge Cafe.

Lift (Riverside)

• There is a lift for public use.
• The lift is located next to the London Aquatics Centre.
• The lift is a standard lift.
• The platform lift accesses a small level change.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 140cm x 220cm (4ft 7in x 7ft 3in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

Changing Places

• There are changing places facilites available for public use at;
• There are also Changing Places facilities at the London Aquatics Centre, Copper Box Arena, Lee Valley VeloPark and Lee Valley Hockey and Tennis Centre. These facilities are for users/visitors at the venue.

Accessible Toilet

• There are accessible toilet facilites available for public use at;
• There are also accessible toilet facilities at the London Aquatics Centre, Copper Box Arena, Lee Valley VeloPark and Lee Valley Hockey and Tennis Centre. These facilities are for users/visitiors at the venue.

Accessible Toilet (Multi Storey Car Park)

• There are accessible toilets within this venue designated for public use.
• The toilet is not for the sole use of disabled people.
• There is pictorial signage on or near the toilet door.
• The accessible toilet is 30m (32yd 2ft) from the multi storey car park entrance.
• The accessible toilet is located at the side of the car park.
• There is level access to the accessible toilet.