Had a two night stay with my partner, who is a manual wheelchair user. I reserved a wet room by phone after I made my online booking, just to make sure we had a shower not a bath. We arrived at the hotel to find that both the disabled parking spaces weren’t available as occupied by non badge holders. There are rooms over five floors and two lifts to access them all. The room itself was huge! Way bigger than any previous accessible rooms we have stayed in and more importantly, the shower was more than big enough. The bed had plenty of room either side for transferring and was a good height. The breakfast we had at the integral Thyme restaurant was tasty and well-managed and throughout our visit the staff were all super-friendly and accommodating. Great Stay apart from accessible parking.