Stayed here on the Christmas in a disabled room. The receptionist on Christmas Day was fantastic. She has excellent customer service and care skills. The room was very comfortable and spotlessly clean but no wet room. Extra towels and pillows were provided. The walk from the car park from the disabled spots is too long for someone who is not able to walk far. There was no light on the disabled ramp and it was dark as the restaurant was closed. The breakfast was good but if you are not good it is not easy to get your breakfast. Good stay overall.