Stayed at this hotel along with my business partner on our recent trip to Mexico. As a disabled person, i did need accessible room, but mine experience at this hotel mainly using bathroom was horrid. Rooms are well equipped and beautiful, mattresses are a tad on the firm side which is great if you like that. Toilets have no grab bars. Showers doors are very narrow. Ramps are poorly signed and hidden. No disabled bathrooms on the pool decks. Overall accessibility of the common areas for disabled person was poor. Though, staff was helpful and did tried their best in accommodating all the needs.
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