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Alexandria Louat's Review of Ramada Plaza Albany

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  • 22 Feb 2018
    2.0
    Parking: 3.0
    Accessibility: 2.0
    Toilets: 2.0
    Staff: 3.0

    Stayed at this hotel few months ago and it was not so good experience. Being disabled we asked for accessible room while booking and they did provided one which was located below grade level. that access to the room required traversing four long sloped descending ramps, which then meant that each time we left our room, we were forced to push a wheelchair up this same series of ramps. Also, there was a grab bar & seating bench in the bathtub, but there were no assistive grab bars at the commode, nor was there a portable hand held shower device. Anyone with even a mild disability would find this toilet very difficult to utilize. This room was clearly not ADA compliant & I strongly advise anyone afflicted with any physical challenges to avoid this property.

Alexandria Louat

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