This is a special place, with excellent service, elegantly appointed rooms and beautiful views. It deserves probably more than 3 stars but when the bed is so soft I must sleep on the floor and there are no firm chairs to sit in so I also must sit on the floor even to watch tv, I want to send a small message to the management that there is some room to improve. It is also somewhat handicap unfriendly with no wheel chairs to lend, but they refer you instead to a rental service. the parking also costs, even for handicapped persons who really do not have a choice of walking. This makes it harder for some of us to enjoy the stay here. But if I could make one suggestion to expand accessibility, get a few loaner wheel chairs, and make parking in the nearby lot available to guests, or at least handicapped ones.
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