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Alberto Gascoign's Review of Crowne Plaza Birmingham City Centre

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  • 19 Feb 2018
    3.0
    Parking: 3.0
    Accessibility: 3.0
    Toilets: 3.0
    Staff: 4.0

    Stayed twice at this place once last year once last month. Reception staff were great. Expensive & no free parking or concessions for disabled customers. As I was accompanied by a disabled person it was important that the hotel was accessible. There is a drop off and pick up point at the front door of the hotel so that was easy. Disabled friendly room en suite somewhat disconcerting as there were hand rails but still the height of the bath was off putting and therefore she felt unsafe in the precarious exercise of actually getting in to the bath to avail of the shower. I didn’t enjoy my stay as a result.

Alberto Gascoign

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