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Alberto Gascoign's Review of Britannia Hotel Birmingham

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  • 17 Feb 2018
    1.0
    Parking: 1.0
    Accessibility: 1.0
    Toilets: 1.0
    Staff: 1.0

    Location of the hotel only was excellent. As of i am disabled user, No accessible parking for Disabled guests. We were given a key for the disabled room which wasn’t very clean. When i pointed out that it was the disable toilet we needed i was told that all the disabled toilets were out of order – obviously untrue! Dirty, smelly, not disabled accessible. Staff also refused to assist me at some point wherever i was needing the help. Nothing to say more about this hotel. Totally avoid.

Alberto Gascoign

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