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Agnes Cameron's Review of Hatters Hostel Birmingham

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  • 03 Mar 2018
    1.5
    Parking: 1.0
    Accessibility: 1.0
    Toilets: 1.0
    Staff: 3.0

    I booked this hotel on last minute as i was not sure to stay. As i am disabled and requires accessible room they do have 1 but already allotted. So they got me the room on 1st floor which was not at all accessible for me as there is no lift and so after many chats they allotted me a ground floor room. The only thing that kept this review from being “excellent” is the lack of accessibility. I would suggest that until that changes that the hostel at least include “not wheelchair accessible” on their information page so that disabled peoples dont get suffer and if you want to stay in this hotel make sure you should make advance booking confirming disabled room with your name.

Agnes Cameron

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